Skip to content
English - United Kingdom
More support
  • There are no suggestions because the search field is empty.

Requesting Endorsed Course Certificates

Once learners have completed an endorsed course, centres can request certificates by submitting a certificate request spreadsheet and an online request form. Both parts must be completed before certificates can be issued.

Completing the certificate request spreadsheet 

You must complete an Endorsed Certificate Request Spreadsheet for each cohort and upload it with your request form. The spreadsheet is a .xlsx file and can be opened in Microsoft Excel or other compatible software. You must save the file in .xlsx format before uploading it. Files submitted in other formats cannot be processed and may delay the issuance of certificates.  

You will need to complete all required fields (marked with an *) for each learner’s certificate claim:  

  • First Name*
  • Last Name * 
  • Date of Birth*  
  • Course Title * (Please include the full course title) 
  • Centre Name* 

The remaining fields are optional: 

  • Award date 
  • Please enter the date in DD/MM/YYYY format.  
  • If the Award date is left blank, the certificate printing date will be used as the Award date on the certificate. 
  • Grade  
  • Learner telephone number 
  • Learner gender 
  • Learner ethnicity 

We will use the information provided only for the reasons outlined in our GDPR & Privacy Policy. 

Submitting the request form 

Endorsed course certificates can be requested via Verve. If you do not have access to Verve, please order certificates using this alternative request form.  

You will need to enter the following information: 

  • Your first name 
  • Your second name  
  • Your email address  
  • Centre Name.  

You must also upload the completed certificate request spreadsheet in .xlsx format. 

If you pay registration fees by Purchase Order, include the Purchase Order Number on the form. Standard certification fees cover e-certificates only. A surcharge applies for hard-copy certificates. 

When you have completed all sections, click 'Submit' and your request will be processed. 

Receiving certificates  

Once payment has been received, endorsed certificates will be generated. 

Endorsed Certificates are produced every Monday and Wednesday, so you shouldn’t have to wait longer than two working days after payment has been received before your claim is processed.  

Need more help?  

If you require any further support, please contact operations@tquk.org.uk or call us on 03333 583 3 44.  

To help us respond quickly, please include your Centre Name, Course Title, and Learner Name(s) in any email or have this information to hand if you call.